Privacy Policy

Last updated: July 9, 2026

At KeoBin, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit www.keobin.com or make a purchase from us. Please read this policy carefully. By using our website, you agree to the practices described herein.

1. Information We Collect

We may collect the following types of personal information:

  • Identity Information: Name, username, or similar identifiers
  • Contact Information: Email address, phone number, billing and shipping address
  • Payment Information: Credit/debit card details or other payment data (processed securely via third-party payment processors; we do not store full card details)
  • Transaction Information: Details of purchases, order history, and returns
  • Technical Information: IP address, browser type, device information, cookies, and usage data
  • Communication Information: Messages, emails, or inquiries you send us

2. How We Collect Your Information

We collect information through:

  • Direct interactions (e.g., when you create an account, place an order, or contact us)
  • Automated technologies (e.g., cookies, web beacons, and analytics tools)
  • Third parties (e.g., payment processors, shipping carriers, and advertising partners)

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you about your orders, returns, and inquiries
  • Send promotional emails and marketing communications (with your consent)
  • Improve our website, products, and services
  • Detect and prevent fraud or unauthorized activity
  • Comply with legal obligations
  • Personalize your shopping experience

4. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third parties only as necessary, including:

  • Payment Processors: To securely handle transactions
  • Shipping Carriers: To deliver your orders
  • Marketing Platforms: To send communications on our behalf
  • Analytics Providers: To help us understand website usage
  • Legal Authorities: When required by law or to protect our rights

All third parties are required to handle your data securely and in accordance with applicable privacy laws.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser. Note that disabling cookies may affect certain features of our website.

Types of cookies we use:

  • Essential Cookies: Required for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our site
  • Marketing Cookies: Used to deliver relevant advertisements

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data (subject to legal obligations)
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request transfer of your data in a structured format
  • Restriction: Request restriction of processing in certain circumstances

To exercise any of these rights, please contact us at hello@keobin.com.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately at hello@keobin.com.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your data, and the right to opt out of the sale of your personal information. We do not sell personal information. To submit a request, contact us at hello@keobin.com.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

KeoBin Customer Service
Email: hello@keobin.com
Website: www.keobin.com